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Landers LLC has developed a systematic process for translating both qualitative and quantitative research results into strategy and process design used throughout a company's value chain. This systematic process is called The 5 S's™:

The 5 S's provide a flexible framework for creating a new business or improving an existing business's operations and profits. This framework enables successful implementation and measurement of operational (structural) programs based on solid market research.

Each "S" contains a specific set of deliverables that are driven by the particular needs of each client.